Returns & Exchanges
At Kumaran Silks, we strive to ensure your complete satisfaction with our handcrafted ethnic wear. If you are not entirely pleased with your purchase, you may initiate a return or exchange within 7 days of delivery, provided the sarees and garments remain in their original, unworn condition with all tags intact.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return, or email our support team with your order ID.
Quality Verification
Ensure the product is neatly folded in its original packaging with the silk mark and price tags attached; our team will review your request within 48 hours.
Reverse Pickup
Once approved, we will arrange a complimentary reverse pickup from your shipping address via our trusted logistics partners at a convenient time.
Refund or Exchange
After the item passes our quality inspection at the warehouse, we will process your refund to the original payment method or dispatch your exchanged garment.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing